No products in the cart.
FAQ
Welcome to Neolithic Store’s Faq Page! Here, we have compiled a list of frequently asked questions to help you navigate your shopping experience with us. If you have any further queries, don’t hesitate to reach out to our friendly team. We are here to assist you every step of the way.
Frequently Asked Questions
What is your return policy?
At Neolithic Store, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a hassle-free return policy. Simply let us know within 14 days of receiving your item, and we will guide you through the return process.
How long does shipping take?
We understand the excitement of receiving your order promptly. Neolithic Store ensures swift shipping, and our delivery timelines typically range from 3 to 7 working days. However, please note that actual shipping times may vary depending on your location and any unforeseen circumstances.
What payment methods do you accept?
Neolithic Store offers multiple convenient and secure payment options. You can make a purchase using debit or credit cards from various major banks. Additionally, we also accept payments through popular e-wallets.
Can I track my order?
Absolutely! We want to keep you updated every step of the way. Once your order has been processed and shipped, we will provide you with a unique tracking number. You can use this number to track your package and know the exact status of your delivery.
Do you offer international shipping?
For international orders, customs charges or import duties may apply. These charges are determined by the destination country’s customs regulations and are the responsibility of the recipient. Please check with your local customs office for more information.